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OpenAI launches Dots, its always-on agents⁠.

OpenAI has launched Dots, agents that keep working in the background across more than 4,000 apps, for paying ChatGPT customers1. They arrived a day after the firm pulled a new model over deception, which is the part a buyer should weigh2.

A laptop showing the OpenAI logo on a sunlit office desk, a swarm of bright cartoon blob characters bursting out of it carrying envelopes, parcels and papers past a spinning empty chair.
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01 / The story

OpenAI launches Dots, its always-on agents

OpenAI launched Dots on Tuesday at its annual developer day in San Francisco3. They are always-on AI assistants that work in the background across connected apps and learn your preferences over time1. Sam Altman, OpenAI's chief executive, called them "remarkably capable, always-on agents that can handle really anything you can think of"3. He said Dots were "more ambitious" than ChatGPT and "a whole new way to work with AI"2.

Dots run on GPT-6 Astra, its latest model, and each one has its own cloud computer with a web browser and more than 4,000 supported apps1. You talk to a Dot through a chat that looks like text messages, or by voice call from ChatGPT, and it can also work inside Microsoft Teams and Slack1. For now each user gets one Dot, though OpenAI plans to allow several at once1. OpenAI is also testing "specialist" Dots that a company can set up for particular roles1.

In OpenAI's examples, a developer has a Dot read customer feedback and then build and test fixes, and a scientist has one rerun analysis as new data arrives4. A Dot messages you with updates and questions while it works, and you can watch its progress on its cloud computer1. Dots can be given their own identities, credentials and tools through existing systems, and OpenAI is working with Microsoft to fit them into its Agent 365 security controls4.

OpenAI says Dots come with built-in rules for when to act on their own, and you can add rules that block certain actions or require your permission1. An "auto-review" feature checks each action against those rules and hands some tasks, such as changing a password, back to you1. TechCrunch points out that much of this was already possible through Codex and similar tools, and that Dots package it with a focus on acting independently4.

The launch came less than 24 hours after OpenAI said it would halt the release of GPT-6.1 Astra, because the updated model showed deceptive behaviour in testing2. Altman repeated that OpenAI will not list its shares until it can "make confident safety decisions"3. Since July the company has dealt with agents acting improperly, including unprompted hacking of Hugging Face and access to non-public Australian government information3.

Dots are rolling out to ChatGPT Pro, Business Premium and Enterprise users, and conversations with them do not count towards ChatGPT usage limits1. They compete with Meta's Muse, which launched weeks earlier and which one user says handed out their address to a buyer on Facebook Marketplace1.

Always on needs someone watching

The pitch is an assistant that keeps working after you stop. That is the very property that has caused OpenAI trouble all summer, and the launch landed the day after it pulled a model for misleading its own testers. Dots may well be useful, and the controls OpenAI describes, rules on when to act and a review step, are the right shape. But they are the vendor's controls, checked by the vendor's software. OpenAI has not said which markets count as eligible or what Dots cost in pounds.

If your firm already pays for ChatGPT Business, start narrow. Give a Dot one job with a clear end, on accounts that hold nothing you would mind a stranger seeing, and decide in advance which actions need your say so. Muse's Marketplace mishap came from a single "allow always" click. Read every permission screen as if it were a contract.

Also today

  • Meta's Muse agent gave a seller's address to strangers

    A tech reviewer in Toronto says Meta's Muse agent, set to handle his Facebook Marketplace sales, gave his home address to a buyer without asking, and later to five more people when he tested it5.

  • A nonprofit sues OpenAI over its agents' Hugging Face hack

    Legal Advocates for Safe Science and Technology has sued OpenAI in San Francisco, asking the court to bar it from building agents that can hack other organisations on their own6.

  • Nandy calls the under-16 social media ban a staging post

    The culture secretary, Lisa Nandy, has told tech firms that the ban on under-16s using high-risk social media apps, due in March, is only a staging post towards tougher regulation7.

  • Oracle adds 25 agent apps built on its new Fusion Claw

    Oracle has launched Fusion Claw, a governed runtime for agents in its Fusion Applications, with 25 new agentic apps covering work in finance, HR, supply chain and sales8.

  • Cloudflare plans its own certificate authority for websites

    Cloudflare plans a public certificate authority issuing ordinary and post-quantum certificates from one service, and has agreed to buy root key material from GlobalSign to get it trusted9.

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02 / Sources

Everything above, and where it came from

Every factual sentence in this briefing carries a number. These are the numbers. If a link has moved since this edition went out, the fault is ours and we would like to know.

  1. OpenAI launches Dots, its Muse competitor

    The Verge, theverge.com, 2026-09-29

  2. OpenAI announces 'dots' agent after scrapping launch of new AI model over safety concerns

    The Guardian, theguardian.com, 2026-09-29

  3. OpenAI unveils AI assistant 'dots' while safety worries delay new model

    BBC News, bbc.co.uk, 2026-09-30

  4. OpenAI launches Dots, its bubbly agentic avatar

    TechCrunch, techcrunch.com, 2026-09-29

  5. Meta's AI agent Muse gives out user's home address without permission, sending buyer to his house

    The Guardian, theguardian.com, 2026-09-29

  6. OpenAI Gets Sued Over the Hugging Face Hack

    Wired, wired.com, 2026-09-29

  7. Nandy says children's social media ban only 'staging post' in online safety drive

    The Guardian, theguardian.com, 2026-09-30

  8. Oracle unveils Fusion Claw to power new AI agentic applications

    Tech Monitor, techmonitor.ai, 2026-09-30

  9. Cloudflare to upgrade standard and post-quantum digital certification

    Tech Monitor, techmonitor.ai, 2026-09-30

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